Communication Breakdowns: Tools for Working Through Conflict in the Workplace

Join staff from the Aurora Public Library for our March CSL in Session, Communication Breakdowns: Tools for Working Through Conflict in the Workplace, on Thursday March 13, from 12-1 PM MT,

Conflict and the breakdown of productive communication is inevitable in the workplace. In this session we’ll work together to prepare for the next communication breakdown by identifying how our organizations want us to resolve conflict, compare unhealthy and healthy conflict, and practice two conflict resolution tools (Crucial Conversations and Emotional Intelligence).

Please visit the Libraries Learn website to learn more about the session, and to register! Be sure to check out the Libraries Learn calendar for more learning opportunities!