De-escalation Skills Workshop
The Colorado State Library is partnering again with Luke Wiesner and Pollack Peacebuilding Systems, for a De-escalation Skills…
customer service
CSL in Session – Bienvenidos: Creating Welcome for Hispanohablantes and Latines at Your Library
Join us for our next CSL in Session, Bienvenidos: Creating Welcome for Hispanohablantes and Latines…
Customer Service, Policy, and Technology: The Library Trifecta
We talk a lot about technology and libraries, and rightfully so. For decades, technology has…